Mark Lau

Member since 15 7 月, 2025

香港

IT Service Delivery

ex-Apple , ex-Edu(IS)

13 Years of IT Service Delivery and Consumer Service Experience in Hong Kong:
As an experienced professional in the technical support and consumer service industries, I have extensive knowledge of hardware and software components, including Windows. Mac and non-Apple software. This deep understanding allows me to effectively identify and troubleshoot a wide range of technical issues.

Throughout my career, I have demonstrated strong interpersonal skills and the ability to navigate customer service challenges with empathy. I am adept at understanding the needs and concerns of customers, and I strive to provide personalized and efficient solutions to resolve their problems.

Listings by Mark Lau

60 Mins - Apple Product support, SmartHome(HomeKit Only) or Jamf Pro consultant

Mark Lau

Phone call, Zoom

Listings by Mark Lau

60 Mins - Apple Product support, SmartHome(HomeKit Only) or Jamf Pro consultant

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